Terms of service

Seller and Scope

These terms apply to consumer orders placed in the Haloryde online store.

The seller is:
Haloryde
30 N Gould Street
Sheridan, Wyoming 82801
USA
Email: support@haloryde.com
Phone: +1 585 666 0596

Products and Orders

The main features of our products are described on the respective product pages. Before placing your order, you can review and correct the selected items and your order and shipping details at checkout. You do not need a customer account to place an order.

Prices and Payment

Prices are shown in US dollars (USD). For customers in the United Kingdom and Europe, displayed prices include applicable taxes, including VAT. Shipping is free on all orders. You will not be charged any additional import taxes, customs duties or handling fees on delivery.

Payment is made only through the payment methods offered at checkout. The available options are shown before you complete your order. Your card issuer may charge a currency conversion fee.

Shipping and Delivery

Orders are processed and handed to the carrier within 1–3 days of being placed. Delivery then takes 3–5 days. More details are available in our Shipping Policy.

Withdrawal and Returns

Consumers have a 14-day right of withdrawal. Details on how to exercise it, return items and receive a refund are set out in our Refund Policy.

Defective Goods and Statutory Warranty

Statutory warranty rights apply to defective goods. If your item is damaged, defective or incorrect, contact us at support@haloryde.com. These rights are not limited by the 14-day withdrawal period.

Product Use

Our projection and turn signal lights are additional visibility accessories. They do not replace legally required bicycle lights and reflectors. It is the user's responsibility to follow the lighting rules that apply where they ride.

Liability

Our liability is governed by the applicable statutory provisions.

Privacy

Information on how we process personal data is available in our Privacy Policy.

Changes

The terms agreed at the time of your order apply to that order. Later changes do not automatically change contracts already concluded. Mandatory consumer protection rights remain unaffected.